Frequently Asked Questions (FAQ's)


What type of delivery service do you offer and what are the costs?
Two types of delivery services are offered:

  1. Direct door to door delivery, by road, to areas within 100 km radius of our factory in Primrose Germiston. This delivery will cost a nominal fee per load. For prices, please see our price list.
  2. Door to Door Courier service. Prices can be found next to each product.

What material are the beanbags made from?
All regular PANDA beanbags are manufactured from the highest quality Faux Leather with a fashionable leather embossing. Other materials such as genuine leather, faux fur, suade, denim and polycottons can be used on request. The use of these materials have a price implication.

How do I keep the beanbag clean?
PANDA beanbags are easily cleaned with a warm wet cloth dipped in soapy suds of Sunlight Liquid or any soap powder you would use to wash your personal clothes. Please avoid cleaning agents containing harsh chemical additives as this will harden the faux leather colouring leading to fabric cracking and irreparable damage.

Do the beanbags come filled?
All of our PANDA beanbags come filled, unless otherwise requested by you.
Do you sell the filling alone?
Yes we do and filling can be collected from our factory or shipped by post.

What are the beanbags filled with?
PANDA beanbags are filled with Flame Retardant Polystyrene beads.

How long will it take to be delivered?
10 Working days after receipt of order and payment confirmation. This time includes production and delivery.

What happens if the beanbag has a fault?
All PANDA beanbags carry a six-month warranty on faulty workmanship. Should a fault present itself, please contact the factory for the warranty procedure for your area.
How do I make payment?
We accept payment by cash deposits or EFT transfers directly into our operating bank account below:

Branch: Eastgate
Branch Code: 632 005
Account Name: Panda Beanbags
Account No.: 91 8947 9610

Please allow 10 days clearing time if payment is via cheque.

When does payment need to be made?
Payment should be made at time of order.