Frequently asked questions

What type of delivery service do you offer and what are the costs?
Two types of delivery services are offered:
1. Direct door to door delivery, by road, to areas within 100 km radius of our
factory in Primrose Germiston. This delivery will cost a nominal fee per load.
For prices, please see our price list.
2. Door to Door Courier service. Prices can be found next to each product.

What material are the beanbags made from?
All regular PANDA beanbags are manufactured from the highest quality Faux
Leather with a fashionable leather embossing. Other materials such as genuine
leather, faux fur, suade, denim and polycottons can be used on request. The use
of these materials have a price implication.

How do I keep the beanbag clean?
PANDA beanbags are easily cleaned with a warm wet cloth dipped in soapy
suds of Sunlight Liquid or any soap powder you would use to wash your personal
clothes. Please avoid cleaning agents containing harsh chemical additives as
this will harden the faux leather colouring leading to fabric cracking and
irreparable damage.

Do the beanbags come filled?
All of our PANDA beanbags come filled, unless otherwise requested by you.

Do you sell the filling alone?
Yes we do and filling can be collected from our factory or shipped by post.

What are the beanbags filled with?
PANDA beanbags are filled with Flame Retardant Polystyrene beads.

How long will it take to be delivered?
10 Working days after receipt of order and payment confirmation.
This time includes production and delivery.

What happens if the beanbag has a fault?
All PANDA beanbags carry a six-month warranty on faulty workmanship. Should
a fault present itself, please contact the factory for the warranty procedure for
your area.

How do I make payment?
We accept payment by cash deposits or EFT transfers directly into our operating
bank account below:
Branch: Eastgate
Branch Code: 632 005
Account Name: Panda Beanbags
Account No.: 91 8947 9610

Please allow 10 days clearing time if payment is via cheque.

When does payment need to be made?
Payment should be made at time of order.

Panda South Africa  +27 73 77 555 48

No responsibility is accepted for any variation in the colour swatches, errors or omissions. The content of this website is not binding and Panda Beanbags reserve the right to make modifications without prior notice. All specifications are subject to change without prior notice.

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